Enterprise Support Portal
Direct access to our network engineers. Whether you're debugging a complex BGP route or inquiring about high-volume API access, we're here to assist.
Community Support
For bug reports and general questions regarding our free toolset.
SLA: 24-48 Hours
API Integration
For companies implementing our raw DNS data into their dashboards.
SLA: 12 Hours
Security Disclosures
For reporting critical infrastructure vulnerabilities or routing abuse.
SLA: 1 Hour (24/7)
Contact Information
Direct Email
support@getdnsinfo.comHeadquarters
Get DNS INFO LLC
1200 Tech Boulevard, Suite 400
San Francisco, CA 94105
Engineering Hours
Monday - Friday (9AM - 6PM PST)
Quick Answers
Submit a Ticket
Please provide detailed replication steps, domain names, or IP addresses related to your issue so our engineers can investigate immediately.